HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
| brand | HPE |
|---|---|
| product line | HPE Foundation Care |
| model | Next Business Day Exchange Service |
| manufacturer | Aruba |
| product supported | Complicated network devices |
| packaged quantity | 1 |
| energy star certified | No |
| coverage period | 3 Year |
| service availability | 9 hours a day / 5 days a week |
| service location | Shipment |
| service response time | Next Business Day |
| service sub type | Replacement |
| system | Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday, New releases update - 3 years, Product info support - web knowledge base access - 3 years, Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday, Technical support - remote diagnosis - 3 years |
| limited warranty | Extended Service Agreement |
| Unidad | piece |
| Cantidad mínima | 1 |
| Incremento de cantidad | 1 |
| Fabricante | Aruba |
| Vendor SKU | 7457769 |